Transporting Goods by Road

Level 2
Introduction
NVQ's (SVQ's in Scotland) are practical work-based qualifications that are recognised by employers and colleges throughout the UK. They are awarded to people who have proved their skill, knowledge and understanding of all aspects of their job. This means these qualifications will show any employer that you are good at your job. RHDTC have developed a range of NVQ/SVQs for the road freight industry including driving, warehouse work and traffic office duties. A fact sheet is available for each NVQ/SVQ.

The qualification - Transporting Goods by Road
This is a Level 2 qualification for people whose job involves delivering goods, driving goods vehicles and collecting goods. You could be driving a van, a large lorry or even delivering packages by motorcycle.

The job is important and complex and you will be assessed on your knowledge and understanding of all the elements involved. You must show a sufficient level of competence to complete all 7 units to gain this award. These units include showing your ability to work effectively with colleagues and customers as well as preparing for and carrying out the delivery and collection of goods and materials, including preparing and checking your vehicle.

Assessments for this qualification are carried out in the work place by a trained assessor who may be from your organisation or from outside. You are assessed at how well you carry out the elements in each unit in your work place and may also be required to give verbal or written answers. These are not like traditional exams and you can work at a pace that suits you and your employer, but they are demanding. When you have been assessed on all the necessary units you qualify for the full award and will receive your NVQ or SVQ certificate awarded by City & Guilds, Edexcel, SQA, OCR, etc.

Mandatory units
Contribute to the maintenance of health & safety in the workplace:·
Contribute to maintaining a healthy and safe workplace· Implement
procedures to deal with risks to health and safety· Maintain the cleanliness of the working environment· Manually lift and handle goods safely
Contribute to the security of the workplace:· Maintain the security of people, stock and premises· Implement procedures to deal with risks to security
Contribute to effective working relationships:· Maintain own performance in achieving quality standards· Work with colleagues to optimise productivity
Contribute to the provision of customer service:· Develop and maintain
effective relationships with customers· Provide service related information to customers· Assist in resolving customer complaints
Prepare for the transport of goods and materials:· Prepare vehicle for use· Organise your own work
Transport goods and materials:· Operate and control a laden vehicle·
Monitor and review progress
Collect and deliver goods and materials:· Prepare for the transfer of goods and materials· Transfer goods and materials

Candidates should achieve all 7 mandatory units for a full award.